Shipping

All our products are shipped from the UK, and the majority are fulfilled by Gamesquest, who also handle our warehousing. When you place an order with us for a physical product, we will pass it to them within 48 hours, and the items are generally despatched from their warehouse within two working days.

If you need something delivered urgently, please get in touch by emailing admin@rowanrookanddecard.com and we will try to expedite the delivery.

If your product goes missing in transit or is damaged, please let us know so that we can investigate and, if necessary, send out replacements.